Please take your time to read these before you purchase.
1.How long will it take to receive my order?
- Standard Shipping with Thailand post Airmail or DHL service with tracking number of the package takes 30-40 business days to arrive.
- Our clothes are processed by hand, which can take 1-10 days. In rare cases an order will take longer to arrive due to weekend and / or holiday delays in shipping.
2.Do you accept orders placed outside of the US?
- We accept orders from any country.
3.What methods of payment do you accept?
- We accept PayPal and credit cards.
4.Are sizes the same as in Europe or USA?
- No. Our sizes are smaller than European or USA sizes. Measurements in inches are written in the description of the product. Please check the measurements before purchase.
5.How do I pay for my order? Is it secure?
- Happy Monday checkout process is powered by PayPal, the most trusted online payment solution on the web. Because of this, Happy Monday has all the same securities and payment fraud protection as leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.
6.What if something is wrong with my order?
- If you have any problem with an order from our site, please contact the store directly.
7.CAN I CANCEL MY ORDER?
- Since we have really fast shipping, we cannot cancel orders after they are placed. Once your order hits our warehouse, it starts getting processed and then ships out to you!
8. I didn't receive an order confirmation or shipping confirmation. What should I do?
- First, check ‘My Account’ to see all your order status and tracking details. If you did not receive emails for the orders found in your account, please double check your email spam folder.
To ensure you receive all your important e-mails from us, please add info@happymondaystore.com as a trusted website domain in your spam filter.
9. How do I view my order status?
- You can check the status of your recent order by visiting your Order Tracking.
10. Why hasn't my package arrived yet?
- Delivery time of purchased items depends on your chosen shipping method. A tracking number will be assigned once your order is ready to ship. Check ‘My Account’ to see all your order statuses and tracking details, including expected delivery date.
11.Why was my item/order cancelled?
- Your order could've been cancelled for the following reasons:
11.1 Item(s) became unavailable after your order was placed.
11.2 Difficulty in processing your payment information.
11.3 Inability to ship to the address provided.
If you have questions or would like to place a new order please contact us.
12.Do you offer Saturday-Sunday delivery?
- No, Only Monday-Friday.
13. Can I combine more than one promotion or coupon in the same order?
- We want you to have the best promotions for your order. However, not all promotions/coupons are combinable. Once you have finished adding your sexy steals to your cart, redeem any additional promotions or coupon codes you have. We will automatically calculate the best price for your order.
14.What should I do if I think my package is lost?
- We are not responsible for lost or stolen packages. However, if your tracking number shows delivery, here are some tips:
If delivery was by UPSP, contact your local Post Office to ask for carrier assistance where the package may have been left.
Ask family, neighbors or property managers if the package was left with them.
Check porches and doorways!
If you are still unable to locate your package, please contact customer service immediately for additional next steps.
