If you have any problems with receiving your package:
- wrong address
- change of address
We request you use the following service operation provided through DHL Shipping. It takes approximately 5-15 business days (excluding weekends and holidays) for the package to resend with tracking number. Use the following link to access this service.
- Please send your order number you need for the order to resend at firstname.lastname@example.org
Item(s) will be posted through Thailand Post or DHL service with tracking number within 3-7 business days after payment is completed or CLEARED. We will follow the address you enter on the website ONLY. Please make sure the address you give on the website is correct. Estimated delivery time (excluding weekends and holidays): (1) About 7 to 20 business days to: UK, USA (2) About 15 to 30 business days to: France, Spain, Greece, Norway, Sweden, Belgium, Ireland, Germany, Australia, Canada, (3) About 15 to 35 business days to: all other countries; *Brazil at least 2 months (4) Delivery time is estimated and cannot be 100% guaranteed. We have paid all postage before shipping. Besides, seller is not responsible for any possible import taxes nor any other customs duties in your country.