As we are running a small business, any type of case/dispute/claim or neutral/negative feedback can cause serious problems with our productivity and reputation. So, if you have any big problems with your transaction, please contact us! We are happy to sort it out. If you are happy with your order, we would REALLY appreciate if you could leave us a positive review. THANK YOU!

- If you have any questions or concerns, PLEASE CONTACT US FIRST BY MESSAGE before opening a case/dispute/claim. We guarantee that your problem will be solved accordingly! In most cases, any issues with your transaction can be solved through communication with a sincere heart.
- Please do not hesitate to contact us if you have any questions/concerns at any time. We will do our best to reply within 24-48 hours (EXCEPT on weekends and holidays).

* Our service contact information is not automated ~~ there may be a short delay in our response! *

- In case you didn't receive our response within 24-48 hours (EXCEPT weekends and holidays), it is quite likely that we did not receive your message or email. Don't fret, this happens occasionally! Please send us a message again. Thank you!