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Returns Policy

While we do everything in our power to make sure you are completely satisfied with your purchase, please keep in mind that Happy Monday Store is a growing company and does not have the same return policies that you'll find at Happy Monday Store. Due to complications with international shipping, we unfortunately cannot offer free returns or exchanges of our products. We recommend that you provide a reliable address for delivery and follow your tracking number, as that will assist with letting you know when the package is due to arrive at your residence. We are not responsible for unclaimed items or delivery to an incorrect address. If you are not able to receive your package at the address given when it is delivered, please note that the delivery service will often leave a note in regards to picking up the item at your local post office within 10 days of the initial delivery to your address. After that 10 days expires, the item is returned to us in Thailand, regardless of your or our choice.

If you wish to resend your order to us, please note we charge ฿260.00THB per item. For instance, two items returned would cost $16 USD, and so forth. https://happymondaystore.com/products/resend-package

Shipping

Item(s) will be posted through Thailand Post or DHL service with tracking number within 3-7 business days after payment is completed or CLEARED. We will follow the address you enter on the website ONLY. Please make sure the address you give on the website is correct. Estimated delivery time (excluding weekends and holidays):

(1) About 7 to 20 business days to: UK, USA

(2) About 15 to 30 business days to: France, Spain, Greece, Norway, Sweden, Belgium, Ireland, Germany, Australia, Canada,

(3) About 15 to 35 business days to: all other countries; *Brazil at least 2 months

(4) Delivery time is estimated and cannot be 100% guaranteed.

We have paid all postage before shipping. Besides, seller is not responsible for any possible import taxes nor any other customs duties in your country.